Honest Comparison
Floor Nexus
vs
ServiceTitan

Enterprise Software vs. Resin Software.

ServiceTitan is a powerful platform built for large HVAC, plumbing, and electrical operations — 20+ technicians, dedicated admin staff, and enterprise budgets. Floor Nexus is built for epoxy and resin specialists at any size. These are different products for different kinds of businesses. Here's the honest breakdown.

Starting Price
$19.99/mo
ST: ~$245/tech/mo
10-User Team Cost
$149.99/mo
ST: ~$2,450/mo+
Setup Time
1 Day
ST: 3–12 months
Implementation Fee
$0
ST: $5K–$50K+
Plan Pricing

The Price Breakdown.

Floor Nexus pricing is published at the top of every page. ServiceTitan does not publish pricing — figures below are industry-reported ranges compiled from G2, Capterra, BBB filings, and third-party analyses.

Cost Category
Floor Nexus
ServiceTitan
Entry / Solo pricing$19.99/mo
Starter · 1–2 seats
Not supported*
3+ techs only per ST
Per-user modelFlat tier pricing$245–$500/tech/mo
10-user team (monthly)$149.99/mo~$2,450–$5,000+/mo
Implementation fee$0$5,000–$50,000+
one-time
Time to go live1 Day3–12 months
Contract lengthMonth-to-month12-month minimum
often 24–36 months
Free trial7 days
no credit card
None
sales call required
Pricing published onlineYesNo
Requires sales callNeverRequired

*ServiceTitan stated in a BBB response that its platform is "not optimized for companies with 3 or fewer technicians." Pricing ranges compiled April 2026 from G2 reviews, Capterra reports, contractor forums, and BBB filings. Common add-ons sold separately: Marketing Pro ($500–$1,500+/mo), Phones Pro ($300–$800+/mo), Pricebook Pro ($200–$500+/mo).

Real Numbers

Cost at Scale.

What a solo operator, small crew, or 10-person team actually pays — using ServiceTitan's low-end reported rate of $245/tech/month. Real ServiceTitan cost is often higher once add-ons are included.

Team Size
Floor Nexus
ServiceTitan
Solo operator
1 contractor / month
$19.99Not supported*
Small crew
5 contractors / month
$83.97~$1,225+
Growing team
10 contractors / month
$149.99~$2,450+
Annual cost
10-contractor team × 12 months
$1,800~$29,400+
Plus ServiceTitan's implementation fee
one-time, Year 1 only
$0$5,000–$50,000+
You save per year
10-contractor team, subscription alone
$27,600+ / year

Conservative estimate using ServiceTitan's low-end reported rate. Mid-range ($320/tech/mo) pushes 10-tech annual cost to ~$38,400. Top-tier pricing ($500/tech/mo) pushes it to $60,000. ServiceTitan's actual Year 1 cost also includes one-time implementation ($5K–$50K) and typically a 12-month minimum contract.

Honest Trade-Offs

What ServiceTitan Does Better (And Why Most Resin Contractors Don't Need It).

ServiceTitan is a legitimately powerful platform for the right kind of business. Here's what it genuinely does better than Floor Nexus — and why those advantages usually don't translate to a resin specialist's workflow.

What ServiceTitan Has That We Don't

ServiceTitan has been in market since 2012 and is publicly positioned for enterprise-scale home-service operations. They've built deep infrastructure around large-team workflows, which is genuinely impressive — and genuinely overkill for most resin contractors.

  • Enterprise dispatch & routing for 20+ technician teams. ServiceTitan's dispatch board, route optimization, and real-time tech tracking are built for operations running dozens of simultaneous service calls. If you're a flooring team with 2–10 installers running scheduled jobs (not emergency calls), this level of dispatch infrastructure is solving a problem you don't have.
  • Advanced KPI dashboards & enterprise reporting. ServiceTitan's reporting layer includes technician performance, campaign ROI attribution, call-to-close conversion analytics, and multi-location P&L rollups. Valuable if you're running a 50-tech operation with a dedicated ops analyst. Rare requirement for a resin contractor.
  • Good-Better-Best pricebook presentation. ServiceTitan popularized the three-tier-quote presentation style for HVAC/plumbing upsells. It doesn't map cleanly to resin work, where system choice (polyaspartic vs metallic vs flake) is usually driven by customer preference and site conditions, not a scripted upsell.
  • Marketing Pro add-on. Call tracking, ad attribution, automated email/SMS nurture campaigns, and review generation — all in one paid add-on ($500–$1,500+/mo). Floor Nexus handles lead capture and customer communication through core features plus Zapier, not a dedicated marketing suite.
  • Phones Pro (VoIP + AI call transcription). Business phone system with AI-powered call transcription built into the platform. Useful for high-volume inbound-call businesses (like reactive-service HVAC). Most resin work starts with quote requests, not phone calls.
  • Multi-location & franchise tools. ServiceTitan supports complex franchise hierarchies, regional P&L, and cross-location technician sharing. Floor Nexus supports single-business operations well; multi-location/franchise workflows are not our current focus.
The honest bottom line: If you're running a 20+ technician HVAC, plumbing, or electrical operation with dedicated CSRs, dispatchers, and marketing staff, ServiceTitan may genuinely be the right platform for you — and probably isn't replaceable by Floor Nexus or anything else in the small-business FSM category. If you're a resin contractor running floors, countertops, or showers with a small-to-mid crew, ServiceTitan's capabilities are optimized for problems you don't have, at a price point designed for budgets you probably don't have.
Resin-Specific Advantages

What Floor Nexus Does That ServiceTitan Wasn't Built For.

ServiceTitan was designed around large-team home-service operations. Floor Nexus was designed around epoxy, polyaspartic, and decorative concrete workflows from day one.

🎯

Built for resin specialists

Floor Nexus only serves epoxy, polyaspartic, metallic, flake, and decorative concrete pros — working on floors, metallic countertops, and showers (a fast-growing category for cleaner, seamless surfaces). ServiceTitan serves HVAC, plumbing, electrical, and other enterprise trades — not resin.

📦

5,000+ product catalog

Live, searchable catalog of epoxy, polyaspartic, flake systems, topcoats, additives, and tools from real manufacturers. Pricing pre-loaded for quoting. ServiceTitan's pricebook is generic home-service, not resin-specific.

🎨

Nexus Visualizer

Upload a real job photo and show customers polished, rubber rock, flake, metallic, or solid color finishes on their actual floor. Closes jobs faster. ServiceTitan has no visualizer.

📐

Nexus Measure tool

In-app square footage, perimeter, and area calculations with photo markup. Quote on-site in minutes without a separate app.

🏠

Homeowner Quote Builder

Customers self-quote through your branded portal — they pick their room, systems, and add-ons; you get a lead with project specs filled out. ServiceTitan has customer-facing portals but not a self-quoting resin-specific flow.

🏢

Design Center

Build custom service packages, add-ons, and assessment questions specific to each project type (floors, countertops, showers). Full control over what the homeowner sees and answers before the quote lands in their inbox.

💬

Internal chat system

Team messaging tied directly to each job — notes, photos, signoff requests all attached to the specific project. Context stays with the job, not lost in a general team inbox.

👥

Dedicated Vendor Portal

Manufacturers and distributors have their own Floor Nexus accounts where they maintain the catalog, run promotions, and connect directly with contractors. No other platform has this.

Quick Quote AI

10-second resin-specific quoting — enter square footage, system type, and conditions; get an instant quote built on real epoxy/polyaspartic labor and material ratios. Generic field-service quoters can't do this without the resin-industry data pre-loaded.

💰

Published pricing, no sales calls

Every Floor Nexus plan and add-on price is public. No demo-required pricing, no discovery calls, no negotiated quotes. See what you'll pay before you sign up.

🚀

1-day setup, no implementation fee

Sign up, import your contacts, start quoting. No $5K–$50K implementation fee, no 3–12 month onboarding process, no sign-off on a 12-month contract before you can use the product.

💳

Below pass-through payment rates

Floor Nexus negotiated below pass-through rates with Stripe, Square, and Swipe Aras. ServiceTitan Payments routes through TSYS with an additional platform markup. Our rates are disclosed in writing during onboarding.

Switching From ServiceTitan

Thinking About Making the Switch?

Switching off ServiceTitan is a bigger undertaking than switching off Jobber or Housecall Pro — because of contract lock-in and the depth of data migration involved. Here's how to think about it.

What to Plan For

Unlike month-to-month tools, ServiceTitan has a 12-month minimum contract (sometimes 24–36). Your migration timing should align with your contract renewal window, not mid-term.

!
Check your contract

ServiceTitan contracts typically have early-termination clauses. Review your agreement before planning the switch — your best migration window is often 60–90 days before renewal.

Customer list export

ServiceTitan supports CSV exports of customer data through the admin interface. Download the Floor Nexus import template, paste your ServiceTitan export, and upload to your new account.

Job & project history

Past job records come over as client notes. Active jobs get rebuilt inside Floor Nexus with real resin project specs attached.

QuickBooks sync

Disconnect QuickBooks from ServiceTitan and reconnect to Floor Nexus. Your accounting keeps flowing. QuickBooks sync is included on every Floor Nexus plan.

Photos & job files

Download from ServiceTitan's customer portal. Upload to the relevant Floor Nexus job or customer record.

Pricebook rebuild

Don't rebuild your ServiceTitan pricebook manually. Use our 5,000+ resin product catalog as your starting point — it's already structured for epoxy/polyaspartic/metallic work.

Common Questions

ServiceTitan vs. Floor Nexus FAQ.

Is Floor Nexus really cheaper than ServiceTitan?
Yes — by a significant margin. At ServiceTitan's low-end reported rate of $245/tech/month, a 10-contractor team pays approximately $29,400/year in subscription alone. Floor Nexus Teams plan covers the same 10 contractors for $1,800/year. That's roughly $27,600/year in subscription savings, before factoring in ServiceTitan's $5,000–$50,000 one-time implementation fee. Exact ServiceTitan pricing requires their sales call; Floor Nexus pricing is posted publicly on our pricing page.
ServiceTitan said it's "not optimized for small teams." What does that mean for me?
In a formal BBB response, ServiceTitan stated its platform is "not optimized for companies with 3 or fewer technicians." They've also publicly positioned their product for 20+ technician operations. If you're a solo operator, small crew, or growing mid-size resin business, ServiceTitan is not designed around your use case — by their own admission. Floor Nexus starts at 1 seat and scales up, built for small-to-mid resin shops specifically.
I'm already on ServiceTitan. Should I switch to Floor Nexus?
It depends entirely on your business. If you're a 20+ technician HVAC/plumbing/electrical operation using ServiceTitan's full enterprise features, probably not — ServiceTitan is built for that. If you're a resin contractor who ended up on ServiceTitan through a sales process but use only basic scheduling, quoting, and invoicing, you're paying $245–$500/tech/month for infrastructure you don't use. Check your contract renewal window; most migrations are planned 60–90 days out.
Does Floor Nexus have a Good-Better-Best pricebook like ServiceTitan?
Not as a formal feature — and it's a deliberate choice. Good-Better-Best pricing works well in HVAC/plumbing where the same fix (e.g., replace a water heater) has standard tier options. Resin work is different: system choice (polyaspartic vs metallic vs flake vs polished) is usually driven by site conditions, usage, aesthetics, and customer budget — not a scripted upsell. Floor Nexus's Design Center lets you build tiered resin packages if you want that workflow, but it's configured around your systems, not a generic template.
What about advanced reporting and KPI dashboards?
ServiceTitan has deeper enterprise reporting than Floor Nexus — technician performance rollups, marketing attribution, multi-location P&L. Floor Nexus reporting covers what a resin shop actually needs: quotes sent vs accepted, revenue by system type, jobs in progress, outstanding invoices, payment collection. If you need enterprise BI for a 50+ person operation, ServiceTitan will outrun us. For a 2–15 person resin business, our reporting is built around your actual decisions.
What about payment processing rates?
ServiceTitan Payments routes transactions through TSYS and charges an additional platform markup on top of the processor's base rate (exact markup is not publicly disclosed; industry analyses have reported 0.25%–0.75%). Floor Nexus negotiated below pass-through rates with Stripe, Square, and Swipe Aras — meaning you pay less per transaction than going direct to those processors. Rates are disclosed in writing during onboarding.
Can Floor Nexus handle multi-location or franchise operations?
Not in the way ServiceTitan does. ServiceTitan supports complex franchise hierarchies, regional P&L rollups, and cross-location dispatching — genuinely useful if you're running a 10+ location operation. Floor Nexus currently supports single-business operations well. If you're running a franchise network of resin businesses, we'd encourage you to evaluate both platforms honestly before deciding.
Does Floor Nexus work for a large 20+ technician resin operation?
Yes — most of our feature set scales to teams of any size. Our Teams plan supports unlimited users at $15/additional seat. That said, if you're running a 30+ technician operation with dedicated CSRs, dispatchers, marketing staff, and need enterprise BI, multi-location P&L, and advanced dispatch tooling, a platform like ServiceTitan is going to have deeper infrastructure than we do today. We're not going to pretend otherwise.

Ready to Run Your Resin Business on Software Built for It?

7-day free trial. No credit card. No setup fees. No sales call. No 12-month contract. Start today and see exactly what you'd pay — no surprise numbers after a demo.

Cancel anytime · Live onboarding call included · Switching from ServiceTitan? We'll help you plan around your contract renewal.