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Customer & Homeowner Portal

A Branded Homeowner Portal for Every Flooring Job

Give customers one place to review their flooring estimate, visualization, documents, appointment details, messages, approvals, and payment activity—without piecing the project together across texts and email.

7-day free trial · No credit card · Included on every plan
Homeowner Portal — customer view

A customer-facing view that keeps project details connected to the same flooring job record.

How it works

Invite, share, keep the job connected

1

Invite the customer

Create the portal from the customer’s job and send them a direct link to their project view.

2

Share project details

Estimates, visualizations, documents, and appointment information stay connected to the same customer record.

3

Review and respond

Customers can review available details, approve documents, exchange messages, and view payment activity from one place.

A clearer customer experience

Give customers one place to follow the flooring job

Instead of searching through separate emails, texts, attachments, and payment links, the homeowner can return to one branded project view. Your office and customer stay aligned around the same estimate, visuals, appointment details, documents, and job activity.

  • Flooring estimates, visualizations, and documents
  • Online review, approvals, and sign-offs
  • Appointment details and customer messages
  • Payment activity when online payments are enabled
Homeowner Portal — project dashboard
Floor Nexus homeowner portal showing flooring project details, estimates, visuals and updates

One customer view. One connected job record.

The portal does not create a second version of the project. It presents the customer-facing information connected to the same contact, estimate, visualization, appointment, document, and payment workflow your team manages in Floor Nexus.

Questions

Homeowner Portal FAQ

What can customers do in the Homeowner Portal?
Customers can review the flooring project information made available to them, including estimates, visualizations, documents, appointment details, messages, approvals, and payment activity. Available actions depend on the features enabled for the job and account.
Do customers need to download an app?
No separate homeowner app is required. Customers can open their portal link in a supported web browser and return to the project when they need to review an update or take an available action.
Is the portal branded to my flooring company?
The portal is designed to present your business and the customer’s flooring project in a professional, branded experience rather than sending them through unrelated third-party tools.
Can customers approve estimates and make payments?
Customers can review and approve supported estimates and documents through the connected workflow. Online payment availability, methods, and processing depend on the payment processor and account setup.
Is the Homeowner Portal included?
Yes. The Homeowner Portal is part of the core Floor Nexus platform and is included with every plan.

Give every customer one place to follow the job

Start your free 7 days and keep estimates, visualizations, approvals, appointments, documents, and payment activity connected.

7-day free trial · No credit card · Cancel anytime

IDENTITY RULE: company voice only — NO founder name, bio, or photo anywhere. Buyers on this page are asking "is this a real company that'll be here next year," so the page answers with a real origin story + verifiable company facts, not a personal bio. VERIFIED FACTS (from research): Floor Nexus, LLC (Florida) · 155 Bartram Market Dr, Ste 205, St Johns, FL 32259 · (904) 506-7842. [PLACEHOLDER]s (confirm before publish): • "seven-figure" operation, "hundreds of installers", "700+ users" — same figures as the homepage; verify before publish. • The Impact Estimates Inc ↔ Floor Nexus, LLC relationship sentence (see FN-NOTE below) — left blank on purpose; add one honest sentence, or delete the block. • Optional jobsite/product photos can drop into the marked slots to lift the page later. ========================================================= -->
Our story

Built inside the flooring industry

Floor Nexus didn't start in a software office. It started on real floors — in a working specialty coating business that needed software the industry didn't have. So we built it.

Most contractor software is built by software people, then pointed at a trade. Floor Nexus was built the other way around.

The systems behind Floor Nexus were shaped inside a seven-figure specialty floor-coating operation — years of quoting resin and coating jobs, scheduling crews, ordering materials, and following up with homeowners using a stack of apps that were never made for flooring. The estimating logic, the material math, the workflows, the customer communication — all of it got refined job after job, on real floors, long before any of it became software.

The systems came from a flooring business — before they became software.

When nothing on the market fit the way resin and coating work actually flows — the spread rates, the systems, the manufacturer catalogs, the homeowner sign-offs — we stopped trying to force generic tools to cooperate and built what we needed instead. Floor Nexus is that system, opened up for every flooring contractor.

That's why it doesn't feel like a generic CRM with a flooring logo on it. The templates, the products, the calculators, and the follow-up are tuned to this trade from day one — because they came from it.

7-figurespecialty floor-coating operation behind the product
700+users on the platform
Day oneflooring workflows built in from the start
What we believe

How we build Floor Nexus

A few things we decided early — and still hold to.

Built for one trade, not fifty

Generic platforms spread themselves across dozens of industries. We go deep on flooring, resin, and coatings — the products, spread rates, and workflows your work actually runs on.

Everything in one login

No stitching together a CRM, an invoicing app, a calendar, and a spreadsheet. Lead to measure to quote to paid to materials — connected, so nothing gets re-entered.

Priced honestly

Clear tiers, a real free trial, no setup fees, and no annual lock-in. You can see exactly what it costs before you ever talk to anyone.

Made with installers, not just for them

Shaped by years of working directly with hundreds of installers and real jobsites — right down to free field access for your whole crew.

A real company, based in Florida

Floor Nexus is built and run by a real, registered business with a real address and a real phone number you can call. When you need help, you reach the team that builds and runs the platform — not a ticket queue that forgets your name.

CompanyFloor Nexus, LLC — Florida company
Headquarters155 Bartram Market Dr, Ste 205 · St Johns, FL 32259
Talk to us(904) 506-7842

Built for your trade. See it for yourself.

Start a free trial and run a real quote in minutes — or book a walkthrough with the team.

7-day free trial · No credit card · Cancel anytime